MTTM 13 Solved
Assignment 2021-22
TOURISM
OPERATIONS
Course Code: MTTM 13/MTM-13
Programme: MTTM/MTM
Assignment Code: MTTM 13/MTM-13/TMA/2021
Total Mark: 100
Note: This TMA consists of ten
questions, out of which you have to attempt any five. The question carries 20
marks each and should be answered in about 500 words. Send your TMA to the
Coordinator of your Study Centre.
1.
Critically analyze tourism operations from a historical perspective.
20
2. What
is the significance of customer care in service industry? How customer
complaints should be handled? Give suitable examples.
20
3.
Describe features and characteristics of “Mass Market Operators” and
“Specialist Tour Operators”.
20
4.
Elaborate the process of getting recognition from IATA.
20
5. Write
an essay on use of technology in service industry.
20
6.
Describe different kinds of “Tourist Transport Suppliers”.
20
7.
Discuss some major activities in travel agency sales.
20
8.
Describe different kinds of accommodations in the organized sectors.
20
9. What
is “Front-of-the House Operations” and “Back-of-the House Operations”?
20
10.
Write short notes on the following:
10 x 2=20
a)
Management of guest amenities
b)
Designing the Restaurant.
MTTM 13 Solved Assignment 2021-22, MTTM 13 Solved
Assignment 2021-22 , MTTM 13 Solved Assignment 2021-22, MTTM 13
Assignment, IGNOU Assignment MTTM 13021-22- Gandhi National
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IGNOU Assignment Status 2021-22
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can now check their Assignment Status. MTTM 13 Solved Assignment 2021-22
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2021-22 After submitting the assignment, you'll check you
IGNOU Assignment Status only after 3-4 weeks. it'd take 40 days to
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MTTM 13 Solved Assignment 2021-22 :- Those
students who had successfully submitted their Assignments to their allocated
study centres can now check their Assignment Status. Alongside --assignment
status, they will also checkout their assignment marks & result. All this
is often available in a web mode. After submitting the assignment, you'll check
you MTTM 13 Solved Assignment 2021-22 only after 3-4 weeks. MTTM 13 Solved
Assignment 2021-22 it'd take 40 days to declare MTTM 13 Solved Assignment
2021-22
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